Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronics?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available for 1-2 day delivery.
Do all Ampere products come with a warranty?
Yes, every device purchased through Ampere includes a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened items?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories to qualify for a full refund.
Are the devices sold on Ampere brand new or refurbished?
Unless clearly labeled as 'Certified Refurbished' in the product title, all electronics sold on our store are 100% brand new and factory sealed.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to our real-time tracking portal.