Returns & Exchanges

At Ampere, we stand behind the quality of our electronics and offer a 30-day window for returns or exchanges on all hardware. If your device isn't performing to your expectations, we are committed to making it right with a seamless resolution process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Device

Ensure the product is in its original packaging with all included cables, manuals, and accessories to qualify for a full refund.

3

Print and Ship

Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the device's condition at our warehouse, your refund or replacement will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing